lkti21 Privacy Policy

1 Introduction & Scope

Lkti21 (referred to as "we" or "the Platform") is committed to protecting the privacy of users in Bangladesh and all other regions where our services are available. This Privacy Policy explains how we collect and manage your personal information.

By using lkti21's website, mobile app, or any of our services, you are considered to have consented to this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our services.

• This Policy applies to all services, products, and platforms offered by lkti21.
• Lkti21 is not responsible for any third-party sites or links.
• Any changes to this policy will be updated on this page, and registered users will be notified.

2 What Information Is Collected

Lkti21 collects only the information that is genuinely necessary to provide our services. We never request excessive or irrelevant data. The table below outlines what types of information we collect and why:

3 Purpose of Data Collection

Lkti21 uses your information only for specific, legitimate purposes. Your data is never used for anything beyond those purposes without your consent. Our primary reasons for using your information are:

• Creating, verifying, and managing accounts, and confirming user identity.
• Processing deposit, withdrawal, and bonus transactions accurately.
• Preventing fraud, money laundering, and cyberattacks.
• Providing customer support and resolving complaints promptly.
• Monitoring user behavior to ensure responsible gaming.
• Fulfilling legal obligations and preparing reports for regulatory bodies.
• Conducting analytics and research to improve the platform experience.
• Keeping you informed about relevant promotions and offers (with your consent).

We never sell your data to advertisers or share it with third parties for marketing purposes without your consent. lkti21's Privacy Policy always puts user interests first.

4 Cookies & Tracking

Lkti21's website and app use cookies and similar technologies to enhance your experience and maintain platform security. We use three types of cookies:

• Essential Cookies: Essential for maintaining login sessions and ensuring security. The platform cannot function properly without these.
• Functional Cookies: Used to remember your language preferences, theme settings, and game preferences.
• Analytics Cookies: Helps us understand which parts of the platform are used most, so we can improve the experience.

5 Data Sharing Policy

Lkti21 never sells your personal information. However, there are specific circumstances under which data may be shared:

• Payment Providers: Payment gateways such as Mobile Banking, Nagad, and Rocket — used solely for processing transactions.
• Legal Authorities: With government authorities in cases of court orders or legal obligations.
• Security Partners: With technology partners to prevent cyberattacks and fraud.
• KYC Verification Service: Limited data shared with licensed third parties for identity verification.

Even in the above cases, we share only the minimum information necessary. All third-party partners are bound by strict confidentiality agreements with us.

6 Data Storage & Protection

Lkti21 follows industry-leading standards to keep your data safe. Our security infrastructure is regularly audited by independent third parties.

• All data is stored using AES-256 encryption.
• All data transfers on the website and app are conducted via TLS 1.3 protocol.
• Server access is managed through strict role-based controls.
• A 24/7 real-time monitoring system operates to detect suspicious activity.
• Regular penetration testing and security audits are conducted.

How long your data is retained depends on legal requirements and your account status. In general, certain data must be kept for up to five years after account closure due to legal obligations.

7 Your Rights

As a lkti21 user, you have the following rights over your own data. To exercise any of these rights, please contact our support team.

8 Children's Privacy

Lkti21 strictly prohibits registration by anyone under the age of 18. We do not knowingly collect personal information from minors.

• Age verification is mandatory at registration — providing a false age will result in account closure.
• If any minor's information is collected inadvertently, it will be deleted immediately.
• If parents have any concerns, they can report them to our support team.

9 Policy Updates

Lkti21 reserves the right to update this Privacy Policy as needed. Users will be notified of any significant changes in advance via email or in-app notification.

• The date of any change will be shown at the top of this page under "Last Updated".
• Continued use of the service after any changes constitutes acceptance of the updated policy.
• If you disagree with any updated policy, you will always have the option to close your account.

10 Contact

If you have any questions, complaints, or data-related requests regarding this Privacy Policy, please contact our data protection team.